Challenge

TORMAX was contracted to work with Saper Glass to manufacture and install an automatic, single sliding door system, giving clear and easy access into a new Assisted Travel Lounge (ATL) designed for Network Rail passengers using the assistance programme at Paddington station in London.

Solution

Powered by the in-house designed TORMAX iMotion 2202 door drive, smooth and reliable operation is assured thanks to the innovative design of the high torque, synchronous motor that ensures rapid response to approaching foot traffic.

Featuring none of the parts that regularly wear out, such as gears and brushes, the iMotion motor offers a longer lifespan, with lower maintenance demands, than other similar door operators.

Designed by Isambard Kingdom Brunel, Paddington’s Grade I listed structure is one of Britain’s most historically significant railway stations. Appointed as main contractor, Consortia Group was responsible for delivering the new ATL, greatly improving accessibility within this major transport hub.

Situated next to the taxi rank on the station’s upper deck, the ATL provides a safe, convenient and accessible waiting room for passengers of restricted mobility. During opening hours, Network Rail’s Passenger Assistance team provides a customer ambassador to help individuals wishing to use the facility.

Ensuring the TORMAX automatic door opens and closes appropriately every time, speed settings and hold-open time can be easily adjusted by station staff via a user-friendly keypad.

Maximising system performance, an intelligent microprocessor control system guarantees permanent monitoring of door leaf movement, making automatic adjustments in response to say a build-up of debris on the floor.

Comments

“Travelling through a busy station can be challenging for those with additional needs,” comments Susan Evans, Network Rail’s head of passenger strategy for Western Route. “The Assisted Travel Lounge helps mitigate this by providing a friendly space for people to get the help they need from a dedicated team.”